At thermabliss Wellness, privacy is highly valued, and the protection of your personal information is ensured. This policy outlines how your data is collected, used, and protected, as well as how SMS consent is handled. By using our services, you are agreeing to the terms stated here.
Information Collection, Use, and Sharing
We collect the following personal information:
- Contact Information: Your name, email address, phone number, and any other details provided when you interact with us.
- Transaction Information: Purchase history, payment details, and preferences.
- Usage Data: Information related to how you use our website, such as IP addresses, browser type, and pages visited.
We collect this information when you:
- Sign up for our services or newsletter.
- Make a purchase or inquiry.
- Contact our support team or interact with our website.
- SMS consent and phone numbers are not shared with any third parties/affiliates for marketing purposes.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of our data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Registration
In order to use this website, a user must first complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Sharing
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
SMS Communication Consent
By opting in and providing your phone number, you consent to receive SMS messages from thermabliss Wellness, including order updates, training reminders, marketing, and promotions.
- Types of SMS Communications: You may receive transactional or promotional messages depending on your consent and preferences. Examples include updates regarding orders, special offers, and promotional messages.
- Message Frequency: Messaging frequency may vary depending on your interactions with us. The frequency will be based on your activity, such as order updates or engagement with our promotions.
- Opt-Out Instructions: You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us.
- Help & Support: For assistance, reply “HELP” to any SMS message or visit our Privacy Policy Page. You may also contact our Client Success team at 888-827-4683.
- Fees & Charges: Standard message and data rates may apply depending on your mobile carrier.
Updates
We reserve the right to update this Privacy Policy and Terms & Conditions at any time. Any changes will be reflected on this page, and the Effective Date will be updated accordingly. We encourage you to review this page periodically to stay informed about our privacy practices. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888-827-4683 or via email at sales@thermablisswellness.com
